Privacy policy

At EMF Barrier 360°, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase from our website.

Our website offers EMF-conscious products including protective clothing, phone sleeves, bags, fabrics, laptop covers, grounding products, and other EMF-related textiles.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, device type, operating system, referring website, pages viewed, products viewed, and information about how you interact with our website.

We may also collect personal information that you provide to us when you:

  • Create or use a customer account

  • Place an order

  • Subscribe to our email communications

  • Contact us

  • Submit an inquiry or request

  • Participate in promotions or other activities on our website

Depending on the activity, this information may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Product information

  • Payment and transaction information

  • Communications you send to us

We refer to this information collectively as Personal Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information we collect to operate our website and provide our products and services.

We may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Arrange shipping and delivery

  • Send order confirmations and updates

  • Respond to customer inquiries

  • Provide customer support

  • Manage customer accounts

  • Improve our website and shopping experience

  • Understand how customers use our website

  • Improve our products and services

  • Detect and prevent fraud or unauthorized activity

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

If you have subscribed to our marketing communications, we may also use your information to send product updates, offers, promotions, and other information about EMF Barrier 360°.

You can unsubscribe from marketing communications at any time.

COOKIES AND TRACKING TECHNOLOGIES

Like many online stores, our website uses cookies and similar technologies.

Cookies help us:

  • Remember items in your shopping cart

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website functionality

  • Analyze website performance

  • Provide a better shopping experience

  • Support marketing and advertising activities where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.

Because our store operates on Shopify, Shopify and certain third-party services may also use cookies and similar technologies to provide, secure, and improve their services.

PAYMENT INFORMATION

When you place an order, payment information may be processed through Shopify and the payment providers available on our website.

We do not intentionally store complete credit or debit card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

SHIPPING AND ORDER FULFILLMENT

To process and deliver your order, we may share necessary information with shipping companies, courier services, logistics providers, and other service providers involved in fulfilling your purchase.

This information may include:

  • Customer name

  • Shipping address

  • Phone number

  • Order information

The information is shared only to the extent reasonably necessary to process and deliver your order.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted service providers when necessary to operate our business and provide our services.

These service providers may include:

  • Shopify and Shopify-related services

  • Payment processors

  • Shipping and logistics providers

  • Website and technical service providers

  • Analytics providers

  • Customer support services

  • Email and communication providers

  • Marketing service providers, where applicable

  • Fraud prevention and security services

We may also disclose Personal Information if required to do so by law, legal process, court order, government authority, or when necessary to protect our rights, customers, website, or business.

We do not sell your Personal Information as part of our normal business operations.

ANALYTICS AND WEBSITE USAGE

We may use analytics tools to understand how visitors interact with our website.

This information may include:

  • Pages visited

  • Products viewed

  • Device type

  • Browser information

  • Approximate location

  • Referral source

  • Website interactions

We use this information to understand website performance, identify technical issues, improve navigation, and enhance the overall customer experience.

MARKETING AND ADVERTISING

If you have provided consent or otherwise permitted us to send marketing communications, we may send you information about:

  • New products

  • Product updates

  • Special offers

  • Discounts

  • Promotions

  • Educational or informational content

We may use third-party marketing or advertising services where applicable.

You can unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages related to your orders.

DATA SECURITY

We take reasonable measures to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

DATA RETENTION

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

  • Order fulfillment

  • Customer service

  • Accounting and financial records

  • Fraud prevention

  • Dispute resolution

  • Legal and regulatory compliance

  • Business and operational requirements

When Personal Information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your Personal Information.

These may include the right to:

  • Request access to Personal Information we hold about you

  • Request correction of inaccurate information

  • Request deletion of Personal Information where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Ask questions about how your Personal Information is processed

  • Raise a privacy-related complaint

To make a privacy request, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests to protect your information from unauthorized access.

INDIAN DATA PROTECTION

Where applicable, EMF Barrier 360° aims to process personal data in accordance with applicable Indian data protection laws and regulations, including the Digital Personal Data Protection Act, 2023, and applicable rules and requirements.

We aim to collect and process personal data for lawful and specified purposes and to provide appropriate information regarding the collection and use of personal data.

Your applicable privacy rights may depend on the nature of the information collected, the purpose of processing, and the provisions of applicable law.

INTERNATIONAL DATA PROCESSING

Because our website operates using Shopify and may use third-party service providers, your Personal Information may be processed or stored in countries outside India.

Where required by applicable law, appropriate safeguards will be used for such processing or transfers.

Third-party service providers may have their own privacy policies and data protection practices.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information to it.

CHILDREN'S PRIVACY

Our website is not intended to knowingly collect Personal Information from children.

We do not knowingly request or collect personal information from children where prohibited by applicable law.

If you believe that a child has provided Personal Information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

YOUR COMMUNICATION PREFERENCES

You may choose not to provide certain Personal Information. However, some information may be necessary to process an order, arrange delivery, provide customer support, or provide certain website features.

If you receive promotional emails from us, you may unsubscribe at any time.

Please note that unsubscribing from marketing communications will not stop important transactional communications, such as order confirmations, shipping updates, or information relating to your purchases.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect and use Personal Information.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your Personal Information, you can contact us at:

EMF Barrier 360°

Email: emfbarrier360@gmail.com

Phone: +91 9958977367 / +91 9958977317

Office: Noida, Gautam Buddh Nagar, U.P. 201301, India

We will review privacy-related requests and respond within the timeframe required by applicable law.

EMF Barrier 360° is committed to respecting your privacy and providing a safe and transparent online shopping experience.